Privacy Policy

  1. Introduction

Welcome to Jiueco. We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide to us through our website www.jiueco.com .

  1. Information We Collect

When you submit an inquiry form on our website, we may collect the following personal information:

  • Personal Identifiers:Your name.
  • Contact Data:Your email address and phone number (including WhatsApp/WeChat if provided).
  • Business Information:Your company name, country, and business type (e.g., distributor, retailer).
  • Inquiry Details:The specific products (e.g., Culinary Grade Matcha, Ceremonial Grade Matcha) you are interested in and any additional messages.
  1. How We Use Your Information

We use the information collected solely for the purpose of:

  • Responding to Inquiries:To reply to your request for quotations (RFQ), samples, or product information.
  • Business Communication:To send you updates regarding your inquiry, new product launches, or industry news related to Matcha and Green Tea products.
  • Quality Control:To maintain records of our business communication.
  1. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties.

  • Trusted Partners:We may share your data with trusted third-party service providers (such as email marketing tools or CRM systems) who assist us in operating our website and conducting our business, provided they agree to keep the information confidential.
  • Legal Requirements:We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal processes.
  1. Data Security

We adopt appropriate data collection and storage practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure.

  1. International Transfers

As a global exporter based in China, your information may be transferred to and processed in the country where our servers are located or where our business partners operate. By submitting your information, you consent to this transfer.

  1. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of the personal data we hold about you.
  • Request the correction of inaccurate or incomplete data.
  • Request the deletion of your personal data.
  • Opt-out of receiving marketing communications from us (by clicking the unsubscribe link in our emails).
  1. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email:operator@jiueco.com
  • Phone/WhatsApp:+86-18819251189
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